Good comments from our customers

Spa Parts Pro Shop is the #1 source of professional quality replacement equipment, parts and components for spa and hot tub owners. We believe in treating our customers the way we would like to be treated ourselves and we’re committed to actually do it. Here are a few testimonials to prove it.

Up to August 22

"Gerard was very helpful and also very fast responding to messages and very informative."

"Gerard gave me expert advice, very helpful!"

"Awesome!"

"Absolutely fantastic support from Gerard. He answered all my questions and made the sale happen. I bought the pump through Spa Parts ProShop instead of Amazon due to the support I received from Gerard. He is a keeper for your business!"

"Fast and accurate understanding of the issue."

"The best service ever!"

"Outstanding customer servive and technical support."

"Gerard was very helpful and informative. I reaaly appreciate it."

"Great, patient and helpful!"

"Gerard was excellent and took care of my problem. Great employee!"

"Excellent customer service skills. Very knowledgeable."

"Amazing customer service"

"Very helpful tech!"

"Just wanted to thank you for your service and compliment your site for having someone like Gerard to deal with and help. We chatted and he looked up and help me find everything we needed and answered questions pertaining to future purchases.  He is a major asset to your company"

"Awesome support. Very rare these days... Thank you Gerard"

"Helpful especially when original parts are discontinued."

"Gerard was awesome to work with! He helped me figure out which part to get and I ordered 2!"

"Gerard is great at his job. Knowledgeable!! Strongly recommended!!"

"10.0 for customer satisfaction"

"Most helpful and prompt A+"

"Awesome helpful information"

"Great customer service. "

"I find folks only write letters to complain and in this age of division and hostility, I think it's worth while to make an effort to send an atta-boy for Gerard who did a good job!.. He is great, fast, efficient, informative and he gave me good advice... Your website is impressive and the ship time to me in Florida was amazingly fast!"

"Thank you Gerard! You were great!!!"

"Excellent customer service. Gerard is the best."

"It was awesome how easy it was to get the info I needed and get my parts ordered. "

"My inlaws are most thankful for the time you spent with me. The hot tub is working with all options and they are happy. I will be visiting them Thanksgiving day and I won’t be messing with the tub, thanks to you."

" Gerard was very helpful and resolved my issue quickly "

"Gerard provided exceptional product and technical support. "

" You guys ROCK ... great service / great support ....we thank you and we recognize your customer service."

" Gerard led me to the part needed and provided good intel. "

"Gerard was incredibly helpful, funny and kind. Lovely meeting you Gerard!!! Thanks for the excellent customer service! "

 " Very helpful. Goes the extra mile to help. "

" Excellent advice. "

"Gerard did a fantastic job and really helped me out. I will definitely recommend. "

" Awesome service, appreciated. "

" Gerard is the best. Always helps out, and gets me the right part. Thanks man! "

" Answered all my questions. Very knowledgeable. "

" Great technical service - I'll definitely be ordering. "

" The guy who helped me on the phone to find the exact wet end I needed was perfect. In fact he was amazing. I got the exact right part and the process was fun! Thank you sir!"

" It was very comforting to be able to chat with a person who was very knowledgeable about my issue and was able to direct me to the correct part I was going to need. The chat was a very useful tool on this site to have."

" Nailed it! "

" Went above and beyond. Great customer service."

" Great help!! Will be purchasing! "

" Gerard was amazing. I just purchased a pump. "

" Great help! Thanks for looking it all up. I wouldn't have known where to start. "

" Gerard was extremely helpfull. "

" THE BEST! Thanks again. "

" Excellent service. Thanks. Very knowledgeable!"

" Great service!!! "

" Pat really helped me out. "

" Excellent help!  Thanks Gerard"

" Gerard was extremely knowledgeable and helpful. "

" Very helpfull, thanks. "

" Great and timely chat service..."

" Terrific help! I had looked everywhere, called endlessly, this was great experience. Thanks again. "

" Very helpfull! "

" Very helpful "

" Nice Job. "

" Great Service, Give Gerard a raise...and Ummmm another week of vacation! "

" Great help! "

" Very helpful "

" Answered all my questions. Very knowledgeable. "

" Very easy"

" Gerard was awesome! "

"Great and timely chat service... "